Full-time Work Amidst Nature in the Heart of the Winelands
Imagine starting your day with the sunrise over lush vineyards and the tranquillity of farm life. At Boschendal, the surroundings are not just a backdrop; they’re integral to our work and our inspiration. Nestled in the heart of South Africa’s golden triangle of wine country, our farm offers a unique escape from the hustle of city life. A Typical Day at Boschendal: Experience a different pace and setting of work life. Whether it’s walking among the vineyards, engaging with guests, or collaborating on a new project, every day here is a blend of meaningful work and the beauty of the natural landscape.
Help Us Regenerate the Future Through People, Soil, and World-Class Guest Experiences. Boschendal is more than just a destination, it’s a living, breathing farm rooted in sustainability, community, and purpose. Guided by core values, we strive to offer something truly meaningful, from our regenerative practices to our dedication to artisanal craftsmanship.
We’re looking for a General Manager of Hospitality who can lead with vision, deliver with precision, and create unforgettable experiences across our accommodation, events, and activities. This is a rare opportunity to join one of South Africa’s most iconic estates and help shape its next chapter.
GENERAL MANAGER HOSPITALITY
As GM of Hospitality, you’ll be the strategic and operational heartbeat behind everything our guests see and feel. From luxury accommodation and bespoke events to curated farm experiences, you’ll ensure every interaction reflects Boschendal’s values of excellence, innovation, and regenerative living.
KEY DUTIES AND RESPONSIBILITIES INCLUDES BUT ARE NOT LIMITED TO:
• Lead & Inspire: Provides clear direction, motivates teams, and cultivates a culture of excellence. Build and maintain strong relationships with key stakeholders, ensuring clear communication and satisfaction.
• Deliver Guest Excellence: Craft seamless, world-class guest journeys that are memorable and meaningful. Drive the operations team’s contribution to revenue through enhanced guest experiences that encourage additional services and activities. Lead the site inspection process by and collaborating with sales, marketing and the guest experience team to deliver a tailor made site inspections aligned to the positioning of the farm and the needs of the customer.
• Drive Growth: Align operations with sales, marketing, and revenue objectives.
• Operational Mastery: Improve systems and processes using data, tech, and insight-driven leadership.
• Financial Oversight: Own the budget, optimise revenue, and make smart, sustainable decisions.
• Cultural Champion: Infuse Boschendal’s unique values and purpose into everything you and your team do.
KEY REQUIREMENTS & QUALIFICATIONS
• Minimum of 10 years of leadership experience in hospitality, with a strong background in managing accommodation, events, and activities.
• Proven ability and experience in customer experience management, with a track record of improving guest satisfaction and loyalty as well as operations, and financial oversight.
• A passion for people, place, sustainability, and purpose-driven hospitality.
• A tertiary degree (hospitality/business/operations) is advantageous.
• Experience in business process improvement.
COMPETENCIES:
• Effective communicator, open-flowing communication is important
• Strategic Thinking: Develops and implements strategies that align with organisational goals and market trends.
• Persuasive selling style to communicate the company’s services & facilities, policies and terms and conditions
• Task driven to ensure proper results
• Strong technological proficiency, particularly in systems that support hospitality operations and data analysis.
• Data-Driven Decision Making: Leverages data to guide strategic and operational decisions, driving continuous improvement.
• Innovation: Champions creativity and new ideas to enhance guest experiences in accommodation, events, and experiences (activities).
• Flexibility and adaptability to thrive in a fast-paced, dynamic environment.
• Problem solving skills.
• Attention to detail.
Closing date: Monday, 2nd June 2025
Join Our Team
If you’re passionate about hospitality, committed to excellence, and eager to make an impact, Boschendal offers an inspiring environment where you can grow and thrive. Explore opportunities to become part of a team that values authenticity, purpose, and creativity. Discover your path and join us in building a legacy that reflects our connection to the land, our dedication to community, and our commitment to a regenerative future.
Application process: Please email your updated CV to careers@boschendal.co.za