Product Planner 

We are seeking a dynamic and detail-oriented Product Planner – Retail to join our team. This role is responsible for demand forecasting, inventory planning, and lifecycle management of both food and non-food products across our hospitality and retail operations. The successful candidate will play a key role in ensuring optimal stock levels, timely product availability, and alignment between supply chain, operations, and sales teams to deliver a seamless guest and customer experience.   

KEY DUTIES AND RESPONSIBILITIES INCLUDES BUT ARE NOT LIMITED TO: 

• Forecast demand based on occupancy trends, events, seasonal variations, and menu planning.  
• Ensure timely availability of ingredients, consumables, and service items to support daily operations.  
• Work closely with chefs, procurement, events, and operations teams to maintain stock accuracy and avoid over/understocking.  
• Manage phase-in and phase-out of products aligned with seasonal menus or event cycles.  
• Liaise with front-of-house and kitchen teams to track product usage and wastage trends.  
• Support cross-functional planning between hospitality, production kitchens, and support teams.  
• Monitor and manage inventory across retail stores, including packaged foods, beverages, and non-food merchandise.  
• Track product performance and recommend range adjustments, markdowns, or reorders.  
• Implement and maintain efficient replenishment cycles to optimize product availability and reduce stockouts.  
• Collaborate with store teams to ensure correct product placement and availability on the shop floor.  
• Align planning strategies with seasonal campaigns, promotions, and retail calendar events.  
• Coordinate with suppliers and distribution centres to ensure timely delivery of goods to stores.  

General Planning & Reporting:  

• Analyse historical sales, market trends, and business inputs to produce accurate forecasts.  
• Manage the full product lifecycle from new product introduction to end-of-life planning.  
• Identify and mitigate risks relating to demand shifts, supply delays, or product transitions.  
• Generate regular reports on product performance, forecast accuracy, inventory health, and planning KPIs.  
• Act as a liaison between procurement, operations, marketing, and finance to support business goals.  
• Manage the full product lifecycle from new product introduction to end-of-life planning.  
• Identify and mitigate risks relating to demand shifts, supply delays, or product transitions.  
• Generate regular reports on product performance, forecast accuracy, inventory health, and planning KPIs.  
• Act as a liaison between procurement, operations, marketing, and finance to support business goals.  

  Requirements:  

• Bachelor’s degree in supply chain management, Business, Hospitality, or a related field.  
• Minimum of 3 years’ experience in product planning, demand forecasting, or inventory management in hospitality and/or retail.  
• Strong analytical skills with the ability to convert data into actionable insights.  
• Excellent communication and stakeholder management skills.  
• Ability to handle multiple priorities and work under pressure.  
• Solid understanding of supply chain, inventory control, and procurement processes.  
• Proficient in ERP systems.  
• Intermediate to advanced Microsoft Excel skills.  

Closing date: Friday, 19 September 2025